The Driver Whiz tool ran the scan but found 81 drivers all up to date. If I try to find my printer in devices it won't show anything, even on the devices and printers section, it has nothing in the printer section for my Kodak printer, but I have the printer connected by cable to the pc, which the pc does detect when I plug in the usb. Kodak HERO 3.1 All-in-One - multifunction printer - color overview and full product specs on CNET. It supports digital images, movies, and songs recovery from the external hard drive in different brands like SanDisk, Lecia, Transcend, WD, Seagate, Toshiba, and so on. Unfortunately the suggestions did not work for me, I have the ip address for the printer but when I try to ping the printer from Windows 10 all I get is 'Printer Driver not installed, system cannot find the file specified' and just stops. The disk photo recovery software makes photo and video recovery much easier and securer from all sorts of external hard drives, SSDs, USB flash drives, and pen drives. Hi and thank you all for the help up to now,